Many law firms outsource functions such as IT and accounting support regularly and have done so for many years. Since the mid 1990s there has been an increase in the outsourcing (including offshoring) of other support functions such as legal secretarial work and paralegal duties. More recently we have seen firms exploring the possibility of […]
Read MoreDigital dictation technology has been with us for nearly 15 years and we have seen a steady progression from cassette-based recorders to MP3 devices. It is surprising, however, that the uptake of the technology was so slow in the early years. Indeed, even now, dictation equipment suppliers say that there is a significant proportion of […]
Read MoreI became involved in offshoring in the mid 1990s whilst practising as a solicitor. The aim at that stage was solely to outsource client firms’ typing and transcription requirements to Indian legal secretaries with a view to achieving guaranteed turnaround targets and at the same time reducing costs. The business worked well because it delivered […]
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